Frequently Asked Questions
Everything you need to know about our handcrafted leather goods.
What kind of leather is used in Patricia Nash products?
We use 100% high-quality, full-grain vegetable-tanned leather. This premium material preserves the natural characteristics of the hide, ensuring each piece is unique and develops a beautiful patina over time.
How do I care for my Patricia Nash leather bag?
To maintain the beauty of your leather, we recommend using our specialized leather cleaner and conditioner. Avoid prolonged exposure to direct sunlight, heat, and moisture, and store your bag in its provided dust bag when not in use.
What is your return policy?
We accept returns of unused, unworn merchandise with original tags attached within 30 days of the purchase date. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
Does my purchase come with a warranty?
Yes, all Patricia Nash products are backed by a limited one-year warranty against manufacturer defects. This covers issues with hardware, stitching, or zippers under normal wear and tear.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within the continental United States. Expedited shipping options are available at checkout for those who need their items sooner.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to offer global shipping to our international fans in the near future.